We at DwellingRight Inc. ("Dwell", "us", "we", or "our") recognize and respect the importance of maintaining your privacy. This Privacy Notice describes the types of information we collect from you when you use our mobile application ("App") and services available thereon ("Services"). This Privacy Notice also explains how we collect, process, transfer, store and disclose the information collected and the measures we used to secure that information. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service, available at https://www.dwellingright.com/terms-of-service ("Terms"). "You" means any user of the Services.
"Personal Data" means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law.
Personal Data We Collect
We collect information from you when you choose to use our App and/or Services. In order to use our App and/or receive related Services, you will be required to register and provide us with certain Personal Data upon registration, including your name, email address, birthday (month and year), age, gender, information about your family situation (married/single/children), and, if relevant, information about your partner (name and birthday), children (name and birthday), home address, and car.
As part of the Services, you will have the opportunity to add or upload detailed information, documents, and pictures related to your lifestyle. All information is provided at your sole discretion and based on your voluntary decision to provide such information. By providing additional information, we will be able to provide you with improved services or features, though no additional information is strictly required.
Materials that you upload may include, but are not limited to the following categories:
Personal Identity Information – such as, without limitation, a driver’s license, passport and passport card, social security card, visas, or personal ID card;
Medical – information such as insurance cards, checkup forms, medical reports, medical history appointment information, and prescriptions;
Home – including information related to homeowners' insurance, deeds, lease agreements, utilities, bills, maintenance;
Car – information such as insurance cards and coverage documentation, mileage, and maintenance information and documentation;
Education and Extra-Curricular Activities – information such as report cards and assessments, curriculum information, school and camp enrollment forms, participation authorization forms and waivers, transportation information, tuition data;
Financial and tax information - including copies of credit cards, spending reports, bank statements and tax filings and related tax information.
Materials can also be uploaded by forwarding emails to the App, which may be automatically saved within the App.
You may also choose to give the App access to certain information within your mobile device, such as your calendar, contacts, and images. You may also choose to give the App access to your GPS to allow us to collect geo-location data.
If you make payments within the App, you will be required to provide certain payment details to the third-party payment processor.
In addition, when you use the App, certain information may be gathered automatically about your mobile device, including non-Personal Data, such as your device type and Personal Data such as your device ID, and browsing history, usage sessions and any information regarding your viewing and purchase history on our App.
How We Use Your Personal Data
We and any of our trusted third-party subcontractors and service providers may use the Personal Data we collect from and about you for any of the following purposes: (1) to provide you with the App and/or Services; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services and conduct analyses to improve our current content, products, and Services; (4) to provide you with customized content and recommendations or best-practice guides; (5) to provide you with targeted offers, and personalized recommendations or referrals on the App or via email to tools, service, or products provided by our affiliate partners, based on the Personal Data you have provide and your usage of the Services; (6) to review the usage and operations of our App and Services; (7) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below); (8) to prevent fraud, protect the security of our App and Services, and address any problems with the App and/or Services; (9) to provide customer support; (10) to assist in our development of predictions and best practices guides, including through use of machine learning.
Statistical Information and Analytics
We and/or our service providers use analytics tools to collect and analyze information about the use of the App and/or Services, such as how often users visit the App, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the App. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our App and Services, understand trends and customer needs, consider new products and services, and tailor existing products and services to customer desires. The information we collect is anonymous and aggregated and we will not link it to any Personal Data. We may share such anonymous information with our partners, without restriction, on commercial terms that we can determine in our sole discretion.
We may use your Personal Data as required or permitted by any applicable law for example, to comply with audit and other legal requirements.
Sharing Within the App
Within the App, you have the option to share the Personal Data within your account with Other Users. To the extent that sharing settings are configurable, please ensure that the settings are configured in accordance with your preferences.
How We Share the Personal Data We Collect
We share your information, including Personal Data, as follows:
Business Partners, Service Providers, Affiliates, and Subcontractors
We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers, business partners, affiliates, subcontractors, who use such information to: (1) help us provide you with the App and/or Services; (2) aid in their understanding of how users are using our App and/or Services; (3) provide targeted offers on our App based upon the Personal Data you have provided and your usage of the Services.
We may use subcontractors and service providers who are located in countries other than your own and may send them information we receive (including Personal Data). All of our subcontractors and service providers will be subject to non-disclosure and non-use obligations.
Our affiliate partners, whose services may be advertised through the App, may collect Personal Data regarding the number of users who have accessed their website or application through links in the App and may share Personal Data about you with us.
We may transfer our databases containing your Personal Data if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Data, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or (digital) content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may also share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) to protect the rights, property or safety of third parties; (iii) when required by law, regulation subpoena, court order or other law enforcement related issues; or (iv) as is necessary to comply with any legal and/or regulatory obligation.
Other Uses or Transfer of Your Information
We allow you to use our App and Services in connection with third-party services, sites, and/or mobile applications. If you use our App and/or Services with or through such third parties, we may receive information (including Personal Data) about you from those third parties.
We make efforts to follow generally accepted industry standards to protect the Personal Data submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
We retain information, including Personal Data, as necessary for the purposes set forth above. We may delete information, including Personal Data, from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above. Generally speaking, all data will be retained for as long as your account exists.
Third-Party Applications and Services
All use of third-party applications or services is at your own risk and subject to such third party's privacy policies.
We may contact you through email, text message, push notifications, in-app notifications, or through other media to with information and/or newsletters about us or our Services. You will be given the opportunity to unsubscribe from commercial messages and stop receiving future communication from us by following the UNSUBSCRIBE link in any such email or message. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages relating to your account, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications you may terminate your account.
We do not knowingly collect Personal Data from or market our Services to children under the age of 13.
Changes to the Privacy Notice
When visiting this App, you shall be asked to accept the terms of this Privacy Notice. If you do not agree with the terms hereof, please do not use the App. We may update this Privacy Notice from time to time –in which case, we shall keep you apprised of such changes, including by posting an updated Privacy Notice on this page. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new Privacy Notice will be effective from the date it is accepted by you.
Comments and Questions
If you have any comments or questions about this privacy notice, please contact us at firstname.lastname@example.org.
Last updated: September 2020